GearFrost Reviews

The website gearfrost.com offers a variety of products. The Men's Short Sleeve Shirts are priced at $66.95, but are currently on sale for $44.95. The Sofa Covers are priced at $104.95, but are currently on sale for $69.95. Please note that prices may vary based on the product and any ongoing promotions or sales.

GearFrost has a detailed Return & Refund Policy. All products are made-to-order, so refunds or exchanges due to general dissatisfaction, incorrect fit issues or misunderstanding are not the responsibility of the company. Buyers assume all risks when choosing the product, style and fit of their purchase. A size guide is available on each product page to help choose the right size.

Order modifications or cancellations can be requested within 24 hours of placing the order by contacting customer support at support@gearfrost.com and including the order number. After 24 hours, the order is placed in production and can no longer be canceled or modified.

If a damaged item, misprinted or incorrect product is received, a free replacement order or store credit is offered. Contact customer support at support@gearfrost.com within 7 days after receiving the package with the order number and a clear photo showing the incorrect item, the misprinted or the damaged area of the item including the unique QR code or shipping label of the package. The replacement or store credit must be claimed within 7 days after receiving the order.

If an item has not arrived more than 60 days after placing the order, contact customer support at support@gearfrost.com for checking the package status. A free replacement order, store credit or full refund of the purchase may be requested after the package status has been confirmed. This claim must be made within 45 days.

Please note that all FREE/SALE items are non-refundable. However, a replacement or store credit is an option if there's an issue with the product received.

To get in touch with the customer support at gearfrost.com, an email can be sent to support@gearfrost.com. Additionally, there is a physical address available: 11923 NE Sumner St, STE 751265 Portland Oregon 97220 United States. These details are found on the 'Contact Us' page of the GearFrost website. Remember, the support team is there to help with any questions, comments, or concerns.

The website gearfrost.com accepts payments through major credit cards such as Visa, MasterCard, American Express, and Discover Card. Additionally, payments can be made through PayPal. Unfortunately, personal or electronic checks or wire transfers are not accepted at this time. After a successful payment, a confirmation e-mail is sent. It's important to note that discounts cannot be applied after an order is placed and discounts cannot be combined for an order. Therefore, any discounts should be applied before making a purchase.

GearFrost has a detailed Return & Refund Policy. All products are made-to-order, hence, refunds or exchanges due to general dissatisfaction, incorrect fit issues or misunderstanding are not entertained. Buyers assume all risks when choosing the product, style and fit of their purchase. A size guide is available on each product page to help choose the right size. After an order has been placed, there is a 24-hour window to contact customer support for order modifications or cancellation. After 24 hours, the order is placed in production and can no longer be canceled or modified. In case of a damaged or incorrect order, GearFrost offers a free replacement order or store credit on the affected items. Contact customer support within 7 days after receiving the package. The replacement or store credit must be claimed within 7 days after receiving the order. Free or sale items are non-refundable but a replacement or store credit is an option if there's an issue with the product received. If an item has not arrived more than 60 days after placing the order, contact customer support for a free replacement order, store credit or full refund of the purchase. This claim must be made within 45 days. If the package is returned to sender by the shipping courier, contact customer support and the package will be reshipped after an address verification is complete. However, a shipping cost may be charged. Since the product is made-to-order, returns are not accepted.

GearFrost has a detailed Return & Refund Policy. All products are made-to-order, hence, refunds or exchanges due to general dissatisfaction, incorrect fit issues or misunderstanding are not entertained. Buyers assume all risks when choosing the product, style and fit of their purchase. A size guide is available on each product page to help choose the right size.

Order modifications or cancellations are possible within 24 hours of placing the order. After this period, orders are placed in production and can no longer be canceled or modified.

In case of receiving a damaged item, misprinted or incorrect product, GearFrost offers a free replacement or store credit on the affected items. To claim this, contact customer support within 7 days after receiving the package with the order number and a clear photo showing the incorrect item, the misprinted or the damaged area of the item.

If an item has not arrived more than 60 days after placing the order, a free replacement order, store credit or full refund of the purchase can be requested.

Regarding the Shipping Policy, GearFrost products are made-to-order and every single item is printed, handcrafted, packaged and shipped from their facility. The estimated production time and shipping time vary based on the product. Standard Shipping for USA is 10-20 Business Days and for International is 15-25 Business Days. Express Shipping for USA is 3-7 Business Days and for International is 4-10 Business Days. Due to the current COVID-19 situation, there may be delays in shipping times.